Shipping and Delivery

Free shipping for orders of 349 or more

Otherwise, the shipping cost is only 29 riyals (including VAT)

  • We provide shipping and delivery service to all regions and cities of the Kingdom of Saudi Arabia
  • Orders are prepared and submitted daily for delivery to the shipping company (except Friday) at 12 noon.
  • Free return within 48 hours from the date of order
  • Orders processing time may increase during seasonal periods and discount codes (if applicable), so please consider adding an additional 1-2 business days to the order processing time.
  • Shipping company delivery time after receiving orders:

Riyadh

Same day if ordered before 12pm

Other major cities

2-5 working days

Villages, settlements and remote areas

2-7 working days

  • * The above time periods are subject to the customer's response to customer service and the shipping company, which helps in delivering orders faster.
  • ** For every delivery attempt that does not receive a response or reply, one business day will be added to the above delivery timeframe, which increases the delivery period to 7 business days in some cases.
  • The period does not include holidays and official holidays.
  • In the event that the customer does not receive the order due to lack of response or delay in receiving, the shipping company will return the order to us, and this will result in the order amount being returned to the customer minus the shipping cost of 35 riyals (including value-added tax) in addition to the shipping company’s return order fee of 35 riyals (excluding value-added tax)

If you have any inquiries regarding your order, please contact us at: [email protected]

Or by calling the customer service team (0533228996) at the following times:

From Sunday to Thursday:

  • From 9 am to 11 pm


Friday is a holiday


Saturday:

  • From 9 am to 11 pm


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